![]() ![]() Clear all your downloads folder or delete all downloaded Nitro installers. Please see this link for backing up custom stamps/signatures: ģ. NOTE: This clean-up tool will erase any existing signature files within Nitro so please save them to another location before using the clean-up tool in order to keep them. Download and run our Clean Up utility to uninstall your Nitro Pro: Kindly note Appdata folder is hidden and to unhide it, please refer to this article Ģ. For whatever reason, not all temp files automatically remove themselves and is NOT usually caused by Nitro Pro files. Clear the content of the directory under C:\users\your_username\Appdata\local\temp. I hope someone can fix it.Let us try some troubleshooting by referring to these steps:ġ. It seems to be doing the same thing here, just that the brother printer is ignoring this extra info because it has nothing to do with the printer itself. Because before I removed the thermal printer from the list of printers it was grabbing the page size from that print job and applying it to all the subsequent print jobs. used printer and incorporating it into the current print job. But some extra info and a lot of it, it being sent to the printer.Īnd I also point out that it is triggered by printing to the pdf driver, however the problem is that firefox is picking up other data from the most prev. The invoices themselves are printing the right size because the PDF driver is set to 8.5x11 just like the brother printer. All of these invoice are all almost the same size because they are all 1-2 pages of text. I then printed another invoice and look at it's file size. ![]() Compare it to all the other invoice proceeding it. Once "normally" and then again after I printed to the pdf driver. You will see invoice 1403976908 printed twice. Then I went to look at the printer (I save all printer jobs) Then I went back to printing out invoices to the printer. Then I printed out another page (in firefox) to the PDF printer. The only way to confirm is add a printer with a non standard paper size and see if firefox picks it up or not. So many people might be having this issue and just not know it. Only the networked thermal printer was set to the smaller size. In fact Firefox could still be doing the same thing now, but I don't see it because all my other printers (7 of them) are all set to default to standard paper 8.5x11. However when I did control P in firefox it was shown as the very first printer in the list of printers to choose from. In Windows, that thermal printer was shown as the last printer in the list. I'm sure if I add that printer back in it'll start using that paper size again. I very rarely use that printer from this computer so I just removed that printer from my printers and Firefox now prints correctly. What I found is that the paper size was the size used for a thermal printer which was on the network. ![]() But it might also happen when I print to the PDF printer driver from other applications. The paper size change comes after I print to a PDF in Firefox. Yes, that I can tell all that is changed is the paper size. ![]() (BTW, I was unable to access this bug reporting page using firefox. It's changing the paper size to the thermal printer which is the first printer listed, but it sets that size of paper REGARDLESS of what other printer we are using. The only way to fix it is to copy over a back up of the prefs.js file or reset everything.Īfter it prints to a PDF, it should use whatever print driver and properties set for that printer. However, it corrupts the prefs.js file so that EVERY other print job (not a PDF print job) now prints into a box 4.75" x 2.5" wide. User Agent: Mozilla/4.0 (compatible MSIE 8.0 Windows NT 5.1 Trident/4.0. ![]()
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